Virtual Assistants for the Trades

NinjaVA is NOT a one-and-done service.

It is your complete HIRING SOLUTION, TRAINING SYSTEM and MANAGEMENT SOFTWARE for Virtual Assistants.

WORKS WITH

What is a Virtual Assistant?

A Virtual Assistant (VA) for a home service business owner is a skilled professional who provides administrative, customer support, and operational services remotely, allowing business owners to focus on core tasks like delivering high-quality services and managing their teams. These VAs handle essential duties such as scheduling appointments, coordinating jobs, processing invoices, answering client inquiries, and tracking follow-ups, making the business run more efficiently without the need for additional in-house staff.

For home service businesses that rely on quick response times and streamlined operations, Virtual Assistants offer valuable support by managing communication, updating job information in CRMs, and even assisting with social media or marketing efforts. By handling these tasks, VAs help business owners stay organized, improve customer satisfaction, and free up valuable time to focus on growth and strategic goals, all while maintaining a lower overhead.

What can a VA do in a
Home Service Business?

PDF Job Description Guide

Why You will LOVE

NinjaVA

IT’S TIME TO DO WHAT YOU DO BEST, AND LET A NINJAVA DO THE REST!

Reason #1

Crafted by a 15-year
Industry Veteran

Our founder has lived the ups and downs of the home service business for over 15 years. Through transforming his own company, Brandon Lazar saw how powerful Virtual Assistants can be. NinjaVA is here because he knows exactly what will help you save time, reduce stress, and boost productivity.

Brandon Lazar operates at a high level in the home service industry, bringing an expert’s perspective and proven success to NinjaVA. After scaling and exiting his own service business in a seven-figure deal, he shifted his focus to supporting industry entrepreneurs through NinjaVA and his two advanced software tools: BonusUP, a performance pay platform, and HourlyIQ, designed for KPI and CRM-based reporting. With over 1,000 coaching calls with business owners eager to grow, Brandon has a deep understanding of the challenges in scaling service companies. His experience equips him to deliver real solutions that cut through the noise, making NinjaVA the ideal partner for efficiency and growth.

Also checkout:

Reason #2

Virtual Assistant Dashboard

Management Software
for your Virtual Assistant

The NinjaVA portal empowers you to manage your Virtual Assistant relationship effectively. With features like online/offline tracking, detailed timesheets, and our very own screen capture technology, you’re always in the loop. While most VA agencies still operate in a manual fashion, we developed this advanced portal specifically to benefit our users and offer real-time accountability.

We believe Virtual Assistants are generally honest and hardworking, but we’ve encountered instances where a VA was found working for multiple clients simultaneously, taking unauthorized breaks, or engaging in non-work activities. With our software, you can address these issues head-on, ensuring that your investment yields the results you deserve. A quick review of screen captures and logged hours provides peace of mind and confidence that your hard-earned dollars are well spent.

Reason #3

Get VA-Ready
with NinjaSchool

NinjaSchool is your step-by-step academy for preparing your business and team to bring on a Virtual Assistant with confidence. Our program guides you through everything you need to know to get VA-ready, setting you up for a smooth and productive partnership. For business owners, NinjaSchool provides essential insights and strategies to streamline operations, making it easier to onboard and work with a VA effectively.

But it doesn’t stop there—NinjaSchool also offers a growing library of courses designed specifically for Virtual Assistants. From mastering core skills to learning advanced techniques, these courses empower your VA to support your business at a higher level, bringing value and adaptability to every task. With NinjaSchool, both you and your VA are equipped for success from day one.

Reason #4

VA Selection System:
finding you the 1 in 200

At NinjaVA, we’re committed to finding the best. Unlike other agencies that settle for quick placements, we use a specialized selection process, built from years of experience, to screen every applicant thoroughly. Our funnel is designed to handle hundreds of candidates daily, filtering through to select the top 0.5%—the true 1-in-200 talent. With our VAs, you’re not just hiring support; you’re adding an experienced partner to your team.

What this means for you is that hours of trial and error are averted. You get the benefit of our hard work and expertise, allowing you to simply do a final review of the top candidate. Each VA’s profile comes with a spotlight: a document that brings you fully up to speed on who they are, their personality, skills, assessment results, and even a pre-recorded interview you can watch. This way, you can confidently select the VA who’s truly the best fit for your business without having to spend a lot of time figuring it out.

Reason #5

We are here to
Support & Serve YOU!

We know that the process and concept of successfully hiring and onboarding a VA who is located halfway around the world can feel a little daunting. We’ve created NinjaVA with this reality in mind and we use the metaphor of being your ‘real estate agent” when it comes to Virtual Assistants. The same way a realtor will help you navigate the process of buying or selling a home, we will do the same when it comes to interviewing, onboarding or providing ongoing support.

We are so confident in our process that for a limited time, we include a 12-month replacement guarantee. Virtual Assistants are great, but their blood is still red just like the rest of us. If something happens and you end up selecting the wrong one, we will restart the selection process for you with no questions asked.

Break Even in just 2 Weeks

Get a NinjaVA on your team in less than 1 week, and break even in the first 2 weeks of employment!

Our clients LOVE NinjaVA & so will you!

Speed and Quality!

I reached out to Brandon from Ninja VA a few weeks ago to let him know that I was feeling overwhelmed and needed someone to take on some of the back-office work for me. Within a few hours, he had a prospective VA lined up that might be a good fit for me. I was able to see their interview to see if I would like to proceed and connect with her. A couple of days later she started onboarding with my company. Talk about speed! The VA has been with us for about a month now and has been taking on just about every task I've thrown her way. She has been doing great and has helped me tremendously! Talk about quality! I highly recommend Ninja VA!

Enrique Santana, Brite Turf - California

Awesome Process!

Brandon and Ria with NinjaVA made our search for a new virtual assistant such an easy process. They reached out to us in a very timely manner with a potential candidate and were able to get an interview set up asap! When provided with the potential candidate profile, we were given a ton of helpful information (such as previous experience, professional goals, and skill ratings) as well as the initial interview recording to review prior to setting up our own. It is clear that they do a very good job at pre-qualifying candidates, and the VA we hired has been SUCH an asset to our exterior home service company. If we ever have the need to hire another virtual assistant, I would definitely opt to use NinjaVA again!

Nina Monk, Lake State Cleaning - Michigan

Should have done it sooner!

We hired Louise as our VA back in Sept 2023, initially skeptical about outsourcing. Married to the business owner, I fretted over service quality and customer recognition. Yet, Louise proved me wrong. After a week of Zoom training, she seamlessly handled calls. Proficient in various software and social media, she quickly adapted and now manages our online presence flawlessly. Louise exceeds expectations, thanks to Ninja VA's seamless hiring process and ongoing support. They manage payments and ensure both our and Louise's satisfaction. Despite my initial hesitation, I now realize hiring a VA was overdue. I'm grateful for Louise's invaluable contribution and wouldn't hesitate to engage Ninja VA again.
Shawn Spencer, ATX Softwash - Texas
HydroPower Exterior Cleaning Logo

Felt Totally Supported

Tyler Kropp

HydroPower Exterior Cleaning - Pennsylvania

Logo Total Softwash Solutions

Go Get a Virtual Assistant!

Marcus Berariu

Total Softwash Solutions - Missouri

Blueline Pressure Washing Logo

Couldn't be happier

Jordan Caldwell

Blueline Pressure Washing - Tennessee

Best thing I did this year

Robert Hartmann

Hartmann Window Cleaning - Texas

Almost too good to be true

Dave O'Kresik

Dave's Window Cleaning - Oklahoma

Affordable Pricing for your NinjaVA

Save your time so you can run your business, and let us take care of weeding thru the applications, vetting, and assessing your next Virtual Assistant.

NinjaVA

$995one-time fee
  • Break even in just 2 weeks! $9-12/hr with no employment burdens
  • International payroll done through NinjaVA. Pay your VA using Credit Card!
  • Screen capture and activity monitoring software built in
  • Video Mini-Series: How-to onboard your new VA
  • Ninja School: make your VA a Ninja in for your Company
  • VA Spotlight & Pre-recorded interview. Get your VA selected with minimal time invested.
  • 60-day satisfaction guarantee: love your NinjaVA or we'll find you a replacement
Get me a NinjaVA!

Fall Special

$349Free
  • 1-Year Extended Waranty
  • 12 month satisfaction guarantee: love your NinjaVA or we will find you a replacement

When a Virtual Assistant is matched with an employer, NinjaVA no longer has control over the engagement. We therefore cannot make any guarantees or warranties on how long the relationship will function or what the quality will be. We do our best to vet and interview the candidates, but we do not guarantee any results. With that all said, we do have a 60-day satisfaction guarantee. If things are not working out with your new VA, you can request a new placement. We are not able to issue refunds once the initial match has taken place and the 60-day satisfaction period does not restart.

Hey there! My name is Brandon, and I'm thrilled to introduce you to what I believe is a game-changer for service-based businesses.

With 15 years of experience in the home service industry, I've come to rely heavily on virtual assistants to support our operations. And now, I'm excited to share our exceptional process for sourcing virtual assistants. It's designed to bring you the most qualified candidates in the shortest amount of time, making the search process efficient and hassle-free.

I look forward to getting a Rockstar NinjaVA on your team so you can grow faster and make more money!

Brandon Lazar, BBA
Certified Conquer Coach
Founder of NinjaVA & HourlyIQ

BonusUP
Conquer

Book a Demo Today!

Frequently Asked Questions

Virtual assistants from the Philippines can perform a wide range of tasks depending on their skills and experience. Some common tasks that virtual assistants from the Philippines can handle include:

  1. Administrative tasks: This includes data entry, calendar management, email management, and appointment scheduling.
  2. Customer support: Virtual assistants from the Philippines can provide customer service support through email, phone, and chat.
  3. Social media management: They can help manage social media accounts, create content, and engage with followers.
  4. Content creation: This includes writing blog posts, articles, and product descriptions.
  5. Online research: Virtual assistants can help with online research for various topics.
  6. E-commerce support: Virtual assistants can help with order processing, inventory management, and product listing.
  7. Graphic design: Some virtual assistants from the Philippines are skilled in graphic design and can create logos, banners, and other graphics.
  8. Bookkeeping and accounting: Virtual assistants can help with bookkeeping and accounting tasks, such as invoicing and tracking expenses.

Overall, virtual assistants from the Philippines can handle a wide range of tasks and can provide valuable support for businesses and individuals.

Although it can fluctuate, we tend to find the best results when NinjaVA's can work 30-40 hours per week. With that said, Virtual Assistants come to the table with varying levels of flexibility, so it's a great point to discuss!

Before a virtual assistant joins your team, you should have certain things in place to ensure a smooth onboarding process and to maximize their productivity. Here are some key things you should have ready:

  1. Clearly defined tasks: You should have a clear idea of what tasks you want the virtual assistant to perform. This can include specific job responsibilities, goals, and timelines.
  2. VOIP phone system. Openphone, Ring Central or iPlum are great options, and having this in place will allow your NinjaVA to make and receive calls.
  3. Communication tools: You should have communication tools in place, such as email, messaging apps, and video conferencing software, to enable smooth communication and collaboration with the virtual assistant.
  4. Training materials (to a degree): You may need to provide training materials or access to training resources to help the virtual assistant learn about your business, products, and services. With that said, if you don't have much in the way of training materials, one of the first tasks your new NinjaVA can work on is documenting their learning journey as they get onboarded into your company.
  5. Access to systems and tools: You should provide access to the systems and tools the virtual assistant will need to perform their tasks, such as project management tools, customer relationship management (CRM) software, and cloud storage.
  6. Clear expectations: You should communicate clear expectations for the virtual assistant's performance, including goals, deadlines, and communication expectations.

By having these things ready, you can help ensure a smooth onboarding process for your virtual assistant and set them up for success in their role.

Managing a virtual assistant from a remote location requires a different approach than managing an in-house employee. Here are some tips to help you effectively manage your virtual assistant:

  1. Set clear expectations: Establish clear expectations for your virtual assistant, including goals, timelines, and communication expectations. This can help ensure that you and your virtual assistant are on the same page.
  2. Use project management tools: Utilize project management tools to assign tasks, set deadlines, and track progress. This can help keep everyone organized and ensure that tasks are completed on time.
  3. Schedule regular check-ins: Schedule regular check-ins with your virtual assistant to discuss progress, answer questions, and provide feedback. This can help ensure that everyone is on track and can address any issues or concerns in a timely manner.
  4. Communicate clearly and frequently: Communication is key when managing a remote team member. Make sure to communicate frequently and clearly to avoid misunderstandings.
  5. Provide feedback: Provide regular feedback to your virtual assistant to help them improve and grow in their role. This can include positive feedback for a job well done and constructive feedback to help them improve in areas where they may need to develop their skills.
  6. Encourage autonomy: Encourage your virtual assistant to take ownership of their work and make decisions independently. This can help build trust and foster a sense of ownership and responsibility.
  7. Build a relationship: Although you may not be in the same physical location as your virtual assistant, it's still important to build a relationship with them. Take time to get to know them and show that you value their contributions.

By following these tips, you can effectively manage your virtual assistant and build a successful working relationship, even from a remote location.